Privacy Policy

At Disaster Matter Experts LLC (DME), your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and disclose personal information when you visit our website or engage with our services. By using our website, you consent to the practices described in this policy.

We may collect the following types of information:

    •    Personal Identification Information – such as your name, email address, phone number, and mailing address.

    •    Non-Personal Identification Information – such as browser type, device type, and technical data about your connection to our website.

    •    Usage Data – including information on how you navigate and interact with our site.

Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location.

The information we collect may be used to:

    •    Provide, operate, and improve our services

    •    Respond to your inquiries and provide customer support

    •    Process transactions

    •    Send administrative communications

    •    Personalize user experience

    •    Comply with legal obligations

We do not sell, trade, or rent users’ personal identification information to others. We may share information with:

    •    Trusted third-party service providers who assist in operating our website and delivering our services

    •    Government or legal authorities as required by law

    •    Business partners with whom we jointly offer products or services (with your consent)

We implement appropriate data collection, storage, and processing practices, as well as security measures, to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

Depending on your jurisdiction, you may have the right to:

    •    Access, update, or delete your personal data

    •    Withdraw consent at any time

    •    Request restriction or objection to processing

To exercise your rights, please contact us securely online here.

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies separately.

Our site may use cookies to enhance user experience. You can choose to set your web browser to refuse cookies or alert you when cookies are being sent.

DME may update this policy from time to time. We encourage you to review this page periodically to stay informed of any changes.

• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
Disaster Matter Experts LLC Messaging Terms and Conditions
1. The messaging program consists of general conversational messaging to answer questions and provide support to customers.
2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again. 
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at tara@dmexps.com.
4. Carriers are not liable for delayed or undelivered messages. 
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. 
6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page

If you have questions about this Privacy Policy, please contact securely online here.